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The personal story revolution cannot be televised

by J. Betty Ray

One of the coolest (and, not coincidentally, the most terrifying) aspects of the Web is that it lets you pour out your soul to millions of other souls — and have them do the same in return.
Derek Powazek is a Web designer and writer who creates intimate online environments with the express purpose of engendering this kind of soul-baring. Kvetch!, his most recent endeavor, is a rant repository providing a series of subjects about which visitors are encouraged to "let it out, baby" — it's a great spot to fire off a crabby one-liner about whatever's stuck in your craw.
Kvetch! is a good way to let out steam, but Powazek's the fray is one of the most riveting sites on the Web. It's a moody, atmospheric environment full of intimate stories, each one designed with an intuitive awareness of the narrative nuances that are simply impossible to express in more linear, time-based media.
"When I started fray ["fray" and "the fray" are both correct names for the site], everyone in the industry was talking about ADVERTISING and HOURLY NEWS UPDATES — all this stuff I already get on TV and radio," says Powazek, who has worked as production manager at Hotwired and was a producer at the short-lived community-building experiment at Electric Minds. "They were ignoring what the Web's really good at, which is connecting people, letting them tell their stories and getting them involved in the experience. You just can't do that in other media."
Indeed, the genius of the fray is how it harnesses the intrinsic strengths of the Web in all its paradoxical glory — the fray is intimate, public, personal, dreamy, dark, honest, and community-created. As you read these writings, you're privy to the storytellers' innermost dreams, horrors, obsessions, joys, and fears. A tryst with this kind of confessional space is incredibly conducive to spilling your own guts — you just can't immerse yourself in these stories and images without some sort of self-reflection. And as if that weren't enough, each story ends with a confrontational question and a forum to respond, as in: "How have YOU been reckless?" or "What was YOUR first experience with pornography like?" or (after a story about an abortion) "When have YOU crumbled?"

I spoke with Powazek from his San Francisco apartment about what it is about the Web that compels him to sit in front of his computer for 16 to 20 hours a day amid the spilt guts of total strangers.
Tripod: Have you always been a storyteller?
Powazek: I've always been into it. When I was in high school, I bought myself an acoustic guitar and did a lot of songwriting. I still do a lot of that. I have always thought — and this is my trade secret — that fray stories are a lot like songs.
Tripod: What do you mean?
Powazek: In a song you're being emotional and personal — and in the GOOD songs, you're telling a story. And at the end of a REALLY good song, you end up singing along. That's what the posting area is about. It's like at a party when someone tells a cool story about something that happened to them, and every single person in the room kinda takes their turn saying, "Oh, well, the last time I got a parking ticket..." or, "Oh, the other day..." Everybody has a story on almost every subject.
Tripod: Are these stories taken from people that have submitted stories to fray or do you solicit them from people you know?
Powazek: Sometimes I solicit. Most of them just come through the submission page on the Web site. It's always a couple-month-long process of working with the writer and getting them to edit their writing. I act like an editor, basically. A lot of stories I send back and say, "I really like this story, but I'd like you to rewrite this part and focus on that." You know, (laughs) be an annoying editor.

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