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by vinnie antonelli


Tripod Resources:

Spike Gillespie explains how she survived most of her adult life without health insurance (until she gained a husband and an HMO last year): Health (without) Insurance.

In Tripod's Ask the Doctor, Doctor Bob gives advice on how to choose the right doctor, and offers a doctor's view on recent changes in health care and insurance.


Web Resources:

There are a number of Web sites devoted to explaining different health insurance options, ranking health plans, and helping you locate a physician.

The Massachusetts Association of HMOs has one of the best sites providing general information on HMOs.

If you are choosing between different HMOs, you can check out:

U.S. News Ratings of the top HMOs in America, or

National Committee on Quality Assurances' assessment of the quality of managed health care plans.

HIRS Online Consumer Health Information is a useful starting place for general consumer health information.

If you are trying to choose a physician or looking to change doctors, consult MedAccess Physician Locator, which allows you to search their physician database and determine if a certain physician is board certified, and where he or she went to medical school.

MedAccess also includes contact information for physician licensing and discipline boards in every state.

MedSeek has a searchable database of more than a quarter million physicians.

The Best Doctors in America is a database of the top 5 percent of physicians in the country.

If you are looking for a dentist, Smiles Across America provides a database on orthodontists and their credentials.

E.R. may have made doctors sexy, but it hasn't done a hell of a lot for health insurance. You've probably got an opinion on the health care system and what Hillary didn't do for it, but do you have any idea how to choose the policy that's right for you?

Whether you receive health insurance from your employer or purchase it on your own, there are essentially three options: health maintenance organizations (HMOs), preferred provider organizations (PPOs), and traditional indemnity insurance. HMOs are health plans that deliver and pay for their members medical care in a certain geographic area. They currently provide care for more than 20 percent of the U.S. population, and come in three varieties:

1. In a staff-model HMO, such as Harvard Pilgrim Health Care, the plan owns and operates health centers staffed by salaried physicians. The center usually includes physicians' offices, a pharmacy, optical shop, x-rays and labs. This is a great option for urban carless folk because they can fulfill all of their medical needs in one place without trekking to a physician's office, then a lab, and then a pharmacy. (Harvard Pilgrim Health Care is technically referred to as a mixed-model HMO, but the staff-model is the core of the health plan.)

2. A group-model HMO, such as Kaiser Permanente, is a network of multi-specialty physicians in private group practice that provides a broad range of medical services under one roof. It is similar to a staff-model HMO, but the doctors are not employed by the health plan.

3. An independent practice association (IPA) HMO, such as United Healthcare, is really just a contractual network of physicians in private practice that agree to see patients signed up with a health plan. Most HMOs in the U.S. are IPAs.

HMOs, which limit you to their network of physicians, do not require deductibles (fixed amounts of money you are required to spend on medical care before the insurance kicks in), but they do have co-payments for specific services (e.g. $10 for an office visit or $5 for a prescription). The main advantages of HMOs are that they provide a full range of medical benefits plus some bonuses, such as eyeglass discounts, health center memberships, low out-of-pocket costs, no claim forms, and convenience. HMOs were also pioneers in the field of preventive medicine (e.g. regular physicals, cancer screenings, etc.) and although many other plans have now adopted preventive care, this principle remains at the core of HMOs.

Preferred Provider Organizations (PPOs) are similar to IPA-model HMOs, but their networks tend to be larger, and they give you the option to seek medical care outside the network, albeit at a higher price. If your doctor is in the PPO network, you pay a copayment (e.g. $15) or coinsurance (e.g., 20 percent of the cost of treatment). PPOs also provide a full range of benefits, have moderate out-of-pocket costs, but require claim forms and do not provide all services under one roof.

Traditional indemnity insurance allows individuals to see any physician, but they are required to pay a deductible and high levels of coinsurance. These policies are no longer popular because of their high out-of-pocket costs compared with HMOs and PPOs.


When choosing a health plan, the primary considerations are cost, choice, coverage and convenience:

  • How much is the monthly premium (if my employer provides insurance, how much do I have to contribute)?

  • How many physicians are in the network, and can I find a physician I like?

  • What benefits are covered?

  • Is their network of physicians and hospitals geographically accessible to me? By public transportation?

The National Committee on Quality Assurance publishes a concise brochure on how to choose a health plan, Choosing Quality: Finding the Health Plan That's Right for You.

If you are employed, your choice of health plans is limited by what your employer offers. If you are unemployed, underemployed, or self-employed, you may have to purchase insurance on your own. Most health insurance companies offer individual policies, and many states have enacted individual health insurance reforms, requiring all insurers to offer affordable individual insurance policies. The Intergovernmental Health Policy Project at George Washington University tracks which states implement individual health insurance programs. You can also call your state's Division of Insurance to inquire about available individual health insurance options.

Catastrophic health plans are an additional, affordable option for individuals purchasing their own insurance. These plans have low premiums, but high deductibles, sometimes more than $2,000 per year, and high coinsurance amounts (e.g. 20 to 50 percent). This means that you must incur $2,000 of medical expenses in a year (the deductible) before the insurance plan pays anything, and even then, you are responsible for paying 20-50 percent of the cost, depending on the coinsurance level. These plans, which typically allow you to choose any physician, are best for people with extremely low expected medical costs, such as a male in his early twenties who rarely sees the physician and has a physical every 3-5 years. Note: This is not a plan for hypochondriacs.

Once you have a health insurance plan, you need to pick a primary care physician. Choosing insurance is usually an economic decision (highest quality at the lowest cost), but choosing a physician is more of a personal decision. Factors such as the physician's gender, age, personality and location are key considerations. For example, many women feel more comfortable discussing their health with other women, and many gay men and women prefer a gay or gay-sensitive physician. (Many health plans compile lists of gay or gay-friendly physicians, and many cities have gay and lesbian health centers where you can receive care or get referrals to "friendly" community physicians.)

There are also objective quality standards that you can apply when choosing a physician. What medical school did they attend, how many years of experience do they have, are they board certified (passed the state medical exam), are they licensed, and have they been disciplined by the state medical board? If you join an HMO, your choice is limited to the physicians in the HMO's network, but they have usually been pre-screened by the plan, using many of the same quality standards listed here.

You might also want to know how your doctor is paid. Is a percentage of his or her salary based on how much of the plan's money he or she doesn't spend on patients? Tripod's Doctor Bob addresses this quandary of '90s medical insurance in Ask the Doctor. As Doctor Bob says, "If it's something that concerns you (and it probably should), then you've just got to go ahead and ask the doctor."

In the end, it is your call. The most qualified physician could be wrong for you simply because your personalities clash. It is useful to "test drive" a physician -- go in for an initial check up or speak to him or her on the phone; if you don't feel comfortable, choose another. It is your health, after all.



More on health insurance: Spike Gillespie explains how she survived most of her adult life without health insurance (until she gained a husband and an HMO last year): Health (without) Insurance. As a newly-insured citizen, she finds herself poorer, and more afraid of cancer than ever. But it's unAmerican to be uninsured, right?


Vinnie Antonelli is a graduate student at Johns Hopkins and is currently doing research on the uninsured and health reform. His work has appeared in the Healthcare Trends Report. Vinnie also spent five years working in the health insurance/managed care industry.

© 1997 Tripod, Inc. All Rights Reserved.

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