by Wendy Cholbi
If you think you haven't engaged in electronic commerce, think again.
The majority of the hype surrounding electronic transactions consists of
stories of how risky they are. But electronic commerce is more than
checking your bank account via the Internet, ordering theatre tickets
online, or opening an account that uses E-Cash. Keep reading to learn some
of the basics of electronic commerce, and its risks and rewards.
First, not all electronic commerce is Internet commerce. You may have never
made a purchase from a company's Web site, but if you've ever used a credit
or debit card, you've taken part in an electronic transaction. Every time
you use an ATM or your bank's automated phone system, you are sending
financial information via electronic networks.
The networks on which these transactions are carried are private. The
bank's phone system, owned by the bank itself, is an example. The networks
that carry many ATM transactions, such as Plus, Cirrus, MAC, MOST, and
others, are owned by groups of banks. Credit card transactions are routed
through networks owned by Visa and MasterCard.
In a typical credit card purchase, the retailer swipes your card through an
authorization terminal, sending the card number to a merchant processor.
This processor's function is to receive many such requests and route them
through a national switch (owned by Visa or MasterCard) to the bank that
issued the credit card. The bank verifies that the credit card number is
legitimate and sends the response back through the MasterCard or Visa switch to the
processor, which transmits it back to the retailer's terminal. This part of
the process usually only takes a few seconds, but the transaction is not
settled (completed) until several hours later, when the issuer makes a
settlement payment to the merchant.
Most of us use these networks on a daily basis, and we have come to trust
them with our money. For Internet credit card payments, although the
processing is the same, the very first step of the transaction the one
where you hand the card to the merchant happens electronically, too. If
you've ever ordered anything by phone with your credit card, you have sent
sensitive financial information using a medium that is much easier to tap
than an encrypted Web transmission. It should be noted that e-mail is a
different matter; e-mail messages are not normally encrypted (unless you use
PGP or other encryption methods) and so should not be regarded as secure.
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