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Tripod Premier On-line Builder Survey

Tripod is conducting an important survey to help us better serve your needs.

We assure you this is not a sales call of any kind, and any information you share with us will be held strictly confidential. All survey results will be reported in aggregate, and will not linked to you specifically in any way. To participate, please fill in the information below, and hit the "Send" button. This survey has been developed exculsivley for Premier Builders. If a question does not pertain to you, skip it, and go on to the next question. Your opinions are extremely valuable to us.

Thanks for taking the time to help us improve the Tripod Web site.

1. Do you use Tripod's Freeform editor?
Yes No

If yes, for what tasks do you use it?
Building new pages
Editing existing pages
Quick edits
All of the above

If no, why not? (Check all that apply)
Not enough helpful features
Hard to navigate
Incompatible with my browser
Slow connection
Didn't work on first attempt
I do all my page building and editing off-line
Other

What improvements would make you more likely to use it? (Check all that apply)
Color coding for HTML tags
Help menus for common tags
HTML validation
Table wizard
Frame wizard
Access to a downloadable, off-line version
Browser plug-in
Macros
Browser preview
Link checker
Spell checker
Font library
Multiple browser validation
Other

2. Which of Tripod's building tools do you generally use to create homepages?
Tripod's Freeform Editor
Tripod's Quickpage Editor
Microsoft FrontPage 98
BBEdit
Allaire HomeSite
Macromedia Dreamweaver
Adobe GoLive
Note Pad
Microsoft Word
Other

3. Do you use Tripod's Filemanager?
Yes No

If yes, for what? (Check all that apply)
Editing pages
Managing directories
Uploading
Making pages private
Setting access lists
Checking disk space
Other

If no, why not? (Check all that apply)
Not enough helpful features
Hard to navigate
Incompatible with my browser
Slow connection
Didn't work on first attempt
Other

What improvements would make you more likely to use it? (Check all that apply)
More identifiable icons
Folder for storing code
"Save as Template" function
Other

4. Do you use an FTP client to upload files to Tripod?
Yes No

If yes, which FTP client do you use?
WS FTP
Cute FTP
FTP Voyager
Fetch
Anarchie
Other

5. How familiar are you with HTML?
Very (I write my own code)
Somewhat (I have experimented and am familiar with the basics)
Just learning
Not at all

6. How familiar are you with Java?
Very (I write my own code)
Somewhat (I have experimented and am familiar with the basics)
Just learning
Not at all

7. How familiar are you with Javascript?
Very (I write my own code)
Somewhat (I have experimented and am familiar with the basics)
Just learning
Not at all

8. How familiar are you with CGI?
Very (I write my own code)
Somewhat (I have experimented and am familiar with the basics)
Just learning
Not at all

9. What add-ons would you like for your pages? (Check all that apply)
Forms
Installed Secure Server (SSL)
Database access
Server side includes (SSI)
Monthly homepage traffic report
E-mail accounts
Subscribable mail lists
Listserver
MIVA/HTML script installed
CGI-BIN
Pre-configured scripts
More server space
Other

10. What operating system do you use?
Windows 95
Windows 98
Windows NT
Mac OS
WebTV
Unix
Linux
Other

11. How fast is your connection to the internet?
14.4 kps modem
28.8 kps modem
33.6 kps modem
56 kps modem
ISDN
Cable modem
T-1 or greater
WebTV
Other

12. What browser do you use?
Netscape 3
Netscape 4 or higher
Internet Explorer 3
Internet Explorer 4 or higher
AOL 3.0
AOL 4.0
WebTV
ICab
Lynx
Opera
NeoPlanet
Other

13. If using a computer, what size monitor do you use?
15" or smaller
17"
19"
Other

14. If using WebTV, what size TV do you use?
13" or smaller
14"-17"
18"-21"
22"-25"
Greater than 25"

15.If using a computer, at what resolution is your monitor set?
640 x 480
800 x 600
1024 x 768
1152 x 870
1280 x 960
1280 x 1024
Don't know

16. What is your monitor's color setting?
8-bit (256 colors)
16-bit (thousands of colors)
24-bit (millions of colors)
32-bit
Don't know
Other

17. How old are you?

18. Do you have any additional comments or concerns regarding your Tripod page building experience?

19. Do you currently participate in one or more of Tripod's affiliate programs? (i.e. Do you sell products from your homepage for merchants such as barnesandnoble.com or CDNOW?)
Yes No

20. What improvements to our affiliate programs would make you more likely to use them? (Check all that apply)
Store management tools
Page management tools
Disk space to save the code for your tracking links
The ability to generate more than one link at a time
More vendors
New features
Higher commissions
Better promotion oppotunities
FTP features
Other suggestions

21. Would you like to have a choice as to how advertisements appear on your page?
Yes No

If we were to put an ad banner in a navigation bar that you could customize, would you choose to use it?
Yes No

If yes to the previous question, would you install this on all your Web pages?
Yes No Not Applicable

22. What benefit could we offer that would convince you to put an ad banner in a navigation bar, that you could customize on your Web pages?

THANK YOU! The address you give us will not be used for any other purpose, and will not be shared with any other company — we promise!

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Thank you for helping us make Tripod a better Web site.

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