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Glossary
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Absolute Bidding
ASAP
Auction Agent
AutoMarkdown
AutoMarkdown Notifier
Automatic (Proxy) Bidding
Bid Cancellation/Retraction
Bid History
Bid Increment
Bid Search
Bidding
Categories
Classified Ads
Close Date
Closing Listings
Commenting On Others
COMMENTS
Contact Information
Cookies
Credit Cards
Customer Support
Description
Dutch
Editing Listings
Email
English
Escrow
Export
Featured Listings
Fees
Hot Items
HTML
Images
Listing Title
LISTING TYPES
Mass Upload
Maximum Bid
Merchandising Options
Merchant Listings
Minimum Bid
My Account
MyAuctionPlace
New
Non-Paying Bidders
Open Date
Opening Bid
Payment Methods
Picture
Quick Win
Rating A User
Registered User
Relisting
Reserve Price
Search Listings
Secure Server
Seller Search
Selling
Shipping/Payment Information
Threshold Price
TIMING
Upcoming
User Agreement
UserName
Watch List



Absolute Bidding [Top]

When you bid on an English Auction, you can use Absolute Bidding if you want to bid your maximum immediately. The Minimum Bid displayed on the bidding page is the least amount you can bid. However, you can also enter a higher bid that reflects the maximum you're willing to pay for the item. This bid can be either an Absolute Bid or a Proxy Bid using Automatic Bidding. Absolute bids are entered exactly as you type them. For example, if the current winning bid is $45 with a bid increment of $5, your minimum bid is $50. If you choose to bid $100 as an Absolute Bid, you will be winning with a new high bid of $100. (Proxy bids, on the other hand, use our Automatic Bidding software to enter the lowest possible Winning Bid for you. In the case above, you could enter a $100 proxy bid and be winning at $50.) Absolute Bids can be used to indicate strong interest in an item and to signal your intention to win to others.

ASAP [Top]

ASAP is a payment service that allows you to pay for auctions instantly and automatically using your credit card. ASAP offers convenient purchasing power at your fingertips, allowing you to pay more quickly and safely than traditional check or money order transactions. This service is absolutely FREE to the Buyer. ASAP is available to sellers who wish to accept credit cards easily and conveniently. More information is available for both Buyers and Sellers.

Auction Agent [Top]

Auction Agent is a utility designed to assist you in locating items that you specifically seek. Set up Auction Agent and submit a Search Request based on Category, Title, End Date, and/or price; you will receive an email if anyone lists an item fitting your criteria. You can modify or delete your active Auction Agents by accessing "Auction Agent" in My Account.

AutoMarkdown Notifier [Top]

This feature alerts you automatically if there is a change in Listing Price during the course of a specified AutoMarkdown Listing. When you find a listing that interests you, click on AutoMarkdown Notifier on the item's Listing Info page to set up a Notifier.

You then select one of the following options:

Every time the price drops

When the price reaches xxx

If you select options other than "Every time the price drops," you must enter your specified amount in the appropriate text box. Click Notify Me to start the AutoMarkdown Notifier.

Automatic (Proxy) Bidding [Top]

When you bid on an English Auction, you can use our Automatic Bidding process. The Minimum Bid displayed on the bidding page is the least amount you can bid. However, you can also enter a higher bid that reflects the maximum you're willing to pay for the item. This bid can be either a Proxy Bid or an Absolute Bid. If you choose to make it a Proxy Bid, this amount is always kept confidential from other Bidders. Our Automatic Bidding software then enters the lowest possible Winning Bid for you. If another Buyer bids (in real time or by Proxy), we will automatically raise your bid until you are Winning or until you have reached your maximum.

You will receive an email whenever any bid you make is losing due to another Bidder. The email will have a link back to the listing, or you can find your bid in by accessing your Bidding Activity. You can then Increase your bid by clicking on either the Bid# or the Description, and enter your new Maximum Bid amount when the Bidding page displays.

Example: Opening Price is $36.00, Bid Increment $4.00.

Click "Bid Now"

On the Bid Entry page, enter Max Bid:$60.00
Click Submit. The next page confirms your bid.
Your Current Bid is:$36.00
Click Submit. The system processes your bid.
you are winning at:$36.00

You will also receive a Bid Confirmation via email.

If another Bidder comes along, the process may look like this:

On the Bid Entry page, enter Max Bid:$52.00
Click Submit. The next confirms the bid.
The Current Bid is:$40.00
Click Submit. The system processes the bid.
Second Bidder is losing at:$52.00
You are winning at:$56.00

This Bidder's bid was maxed out because your first bid ($60.00) is higher. You are therefore now Winning at one increment above their Max Bid: $56.00.

Bid Cancellation/Retraction [Top]

We permit bid retraction or cancellation only under extraordinary circumstances. Once your bid is placed, you have an obligation to complete the transaction if you win. Keep your username and password confidential, so that other users cannot access your account. If you believe you have an extraordinary situation (i.e. you left out the decimal point and bid 1599 instead of 15.99), please contact customer support.

Bid Increment [Top]

The Bid Increment is the amount by which you must outbid the current Winning Bid. If you place a Maximum Bid above this amount, it must be a multiple of the Bid Increment greater than the Minimum Bid. For example, consider an item that has a current price of $100.00 and a Bid Increment of $25.00. If you place a Maximum Bid of $140.00, your current Winning Bid will be lowered to $125.00, the next lowest Bid Increment, and $125.00 will also display as your Maximum Bid.

Bid History [Top]

The Bid History shows the list of Bidders and their activity on the listed item. It gives you the User or Member ID, Bid Amount, Quantity Won, Bid Date (EST Time), as well as the status of each Bidder ("Winning" or "Losing"). This page is updated immediately after each new bid making it the place to find most recent Bid Activity (the Listing page itself will be updated within several minutes).

Example:

Mint Sports Photo
Winning Bid for this item: $45.00
Opening Bid: $13.00
BID NOW(command button)
Member Bid Amount Qty(Won) Bid Date (EST Status)
User1 $45.00 1(1) 1/27/00 8:36 AM Winning
User2 $43.00 1(0) 1/26/00 12:22 PM Losing
User3 $39.00 1(0) 1/26/00 6:35 AM Losing
User4 $27.00 1(0) 1/26/00 7:07 AM Losing
User5 $19.00 1(0) 1/26/00 6:45 AM Losing
User6 $13.00 1(0) 1/26/00 1:48 AM Losing

Bid Search [Top]

You can review your Open and Recent Bids by going to My Account. Under "Bidding Activity," you will find Open and Most Recent Bids (Won or Lost). If you want to find more bids, click on the Search other Bids link and Search for all your bids. You can also limit your Search to Dates, Categories or items.

Bidding [Top]

The act of placing a bid on an auction.

For additional Bidding Help, Check out the Help Desk.

Categories [Top]

All listings are assigned a specific Category, and can be found under that Category, even if they have been designated as Featured or Home Page Listings. All Categories on this site are available on the Category page.

Note: Only list items in their most appropriate Category. If you can't find an appropriate Category that fits your item, please consider an alternate name (if possible) for your item or consider your item in less specific terms. Then place it in a more general Category.

Closing Listings [Top]

Sellers can close listings early by using the Edit function in My Account. When a listing with Winning Bids is closed, the winning bidder is notified they have won at their current bid amount.

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COMMENTS [Top]

Commenting On Others [Top]

After completing a transaction, you should leave Comments on the other user. The email you received at the listings' close should give you a link to the proper page. You can also make Comments through My Account. In your list of bids or listings, successfully completed transactions have a link next to them indicating "Unrated" or the rating you gave them if you have done so already. Click on the "Unrated" links and leave your Comments for each transaction. Please note that other users may view these Comments, so be sure to use appropriate language (no obscenities please). Transactions beyond your most recent 15 can be found by using the search links in Bidding and Listing Activity, or by using your Buyer/Seller Search in My Account.

Rating A User [Top]

As a Buyer or Seller, you are Rated publicly regarding your conduct as a Buyer or Seller. Each user has a Rating that is calculated by

    Adding 1 point (+1) for each Positive Comment received.
    Subtracting 1 point (-1) for each Negative Comment received.
    Awarding 0 points (0) for each Neutral Comment received.

Any Registered User can give feedback on another user with whom they have completed a transaction. Users can Comment as many times as they wish with past Buyers/Sellers. However, only the first Positive and the first Negative Comment affect the user's overall "Ratings from Unique Users" (the Rating displayed elsewhere on the site). Therefore, each user can only affect another's Unique Users Rating by one point. The "Ratings from All Users" total is affected by all the Positive, Negative, or Neutral Comments left by other users, including multiple Ratings from the same user.

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Contact Information [Top]

Contact Information is collected from you during the Registration process, including your Name, Address, and Email Address. This information is not readily available to other users of the site unless you are involved in a transaction together. You can contact a Seller before a transaction is completed using the "Email Seller" link on the Listing page. If an "Email Seller" link is not available, click on the logo in the Seller Info section of the page to obtain the Contact Information. A Bidder's Email Address is not revealed to the Seller unless an item is Won. Once a transaction is completed, Contact Information will be emailed to both parties.

You can also find this information through My Account. Buyers: Click on "Bidding Activity" and find the listing you Won. Click on the Bid Number to find Contact Information as well as a link to Comment on the Seller. Sellers: Click on "Selling Resources", then "View Winners." If the Bidder you are seeking is not among the last 5 listings, then run a Search for that listing.

Cookies [Top]

A Cookie is a very small text file placed on your hard drive by a Web page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. On this site, we use Cookies to keep track of who you are so you don't have to log in every time you bid, list an item, or look up your Account Information. If you are having trouble logging in or have to log in repeatedly, you may not have Cookies enabled/accepted. Check your Browser's Options or Preferences to Enable/Accept Cookies.

Credit Cards [Top]

A credit card is required when bidding on certain items. Credit card numbers are submitted through our secure server that encrypts your account numbers to prevent unauthorized access. The credit card information is stored with your Account so that you only have to enter it once. You can access your credit card information to change it or add a different card by going to My Account.

There are two cases when a credit card is required to bid. The first case permits you to bid on items from Merchants (they are indicated on the site with a ), who request payment by credit card. The credit card information you have on file is used to automatically process the payment as soon as the listing closes. The second case permits a Seller to require a credit card as validation of your identity before allowing bids. However, individual Sellers (as opposed to Merchants) will NOT be given credit card information. If they request payment by credit card, you will need to make arrangements separately. A credit card is always required to place listings (in order to facilitate billing of Listing/Merchandising Fees).

If you do not have a credit card on record, you will be prompted to enter the information before bidding. Be sure to check the Listing Description for details. Listings are clearly labeled as requiring a credit card if it is necessary. If you have any questions or concerns about credit card safety, please contact us by using the appropriate links at the bottom of each page.

Customer Support [Top]

We have a knowledgeable and friendly support staff available 24 hours a day, 7 days a week. You can reach them via email by using the appropriate links on each page. You should receive a reply to your email within an hour's time. Support staff can assist you with any problems you may experience using the site, including technical issues, fraud prevention and other questions, concerns, and comments you might have regarding the e-commerce site. If you have specific questions on the item description, payment or shipping, you will need to contact the Seller of the listing directly.

Description [Top]

Sellers are encouraged to offer as much information about their item as possible in their listing. As a Bidder, if you need more information, please contact the Seller using the links provided. Please do not contact Customer Service. Customer Service cannot respond to item-related questions.

Editing Listings [Top]

Before your listing opens, all Listing fields can be Edited if necessary including item Description, Price, Title, and Timing. You may also Cancel the listing if you wish. Once the listing opens, you can only Edit the Listing item(s)' Description. You may also Attach/Change an Image to your Open or Upcoming Listing.

To Edit your Listing: Go to My Account. In the "Selling Resources" section, there is an option to "Edit Listings". This brings up a Search page that allows you to Search your listings based on Title, Start Date or Listing Number (or just click Submit and you will receive all your listings). You can also Edit Listings by clicking on the Listing Name found under "Listing Activity". Once you have made your changes, click the Accept Changes button and the listing will be updated.

Email [Top]

To change your Email Address, access the "User Resources" section of My Account, and then select "Personal Information." This will send you to the appropriate page allowing you to revise any of your Personal Information displayed, including your Email Address. Once you are done with your changes, click the Update Account button. You will receive a message that your information has been successfully updated.

Also in the "User Resources" section of My Account is a link called "Email Preferences." This page allows you to control which types of email you would like to receive from this site.

Escrow [Top]

Escrow companies charge a percentage of the transaction to serve as an intermediary between Buyer and Seller. The Buyer mails the payment to the Escrow Service that verifies the payment, then alerts the Seller when payment is received. At that point, the Seller ships the goods to the Buyer. After an agreed-upon inspection period (typically 2 days after the Buyer receives the merchandise), the Buyer notifies the service, which then prints the check and sends it to the Seller. Using the service can be a good idea if you are dealing with high-priced goods; it protects both the Buyer and Seller. If a Seller decides to work with an Escrow Service, it will most likely be noted in the listing, or, as a Buyer you can attempt to request this of the Seller before bidding. A Buyer should not expect to use Escrow unless the Seller has agreed to the service before the listings' end. The Auction Site operates separately from the Escrow Service.

Export [Top]

Sellers determine whether an item is available for export. This should be stated in the item description. If a Seller has declined the opportunity to Ship Internationally, the listing will be labeled accordingly and Bidders with International Shipping Addresses will be rejected. Questions about shipping should be directed to the Seller.

Featured Listings [Top]

Featured Listings are given extra exposure on our Home Page and the Category page. You can make this one of your Merchandising Options by choosing "Home Page Listing" or "Category Featured Listing" (if offered) as an option when you Place your Listing.

Fees [Top]

Fees are not incurred when you browse, bid or buy on this site. A Seller is charged a Listing Fee and a Seller Transaction Fee (a percentage of the final sale price). Fees for Merchandising Options (if you opt for these) are charged when you list your items. They are charged to your credit card account of record. If you prefer another credit card, Edit your Personal Information in My Account. A schedule of Fees is available for our site.

Hot Items [Top]

When the Number of Bids on an item reaches a certain level, that item becomes a "Hot Item" designated by . Hot Items can be found in the regular listings and on the Category page.

HTML [Top]

Using basic HTML allows you to personalize your listings or My AuctionPlace with text color, various fonts, styles, and sizes. You can also control spacing and breaks. You may review and then Edit your Listings if your HTML doesn't yield the results you're seeking.

Images [Top]

Other than basic HTML conventions, there is another great way to enhance your listings -- Images. Images provide Buyers with more information about your items, and help you get more bids based on item validity. To Attach an Image to an item, you either neeed to include a URL on the Listing form, or Upload an Image to our servers. For more details, check the Help Desk.

Listing Title [Top]

The Listing Title is the text shown in Category Listings and Search Results. It can be up to 100 characters long.

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LISTING TYPES [Top]

AutoMarkdown [Top]

In AutoMarkdown Listings, designated with , the price of the items fall rather than rises as time progresses. Listings offer a product group at an Opening Price. This Opening Price then falls at set time intervals. As long as there is Quantity available for the item, your bid guarantees you the item listed at your specified bid price. However, if you wait for the price to drop further, the item may sell out, and the listing will close.

For example, 12 Long Overcoats have an Opening Price of $300.00. The listing opens on Monday at 9, and is scheduled to close 4 days later on Friday at 9. Two Buyers immediately grab coats at $300.00, while Joe Buyer makes a decision to wait. Tuesday morning, the price drops 25% to $225.00. This attracts another six Buyers, leaving four coats. On Wednesday, the price drops another 25% off the original price to $150.00. The remaining four coats are sold and the listing closes on Wednesday afternoon. If the any of the last four coats had not sold, the price would have dropped a final time to $75.00 for those remaining and Joe might have gotten his coat. However, since all 12 sold, the listing is marked "Sold Out."

Note: AutoMarkdown purchases are binding commitments. Once your offer for the item is accepted, your order will be automatically processed, charged to your credit card and shipped to you. For this reason, you must have a credit card on file in order to make your purchase. You should also know that you agree to purchase the item at the price it's selling for when you make your offer.

Classified Ads [Top]

An item labeled designates that it is a Classified Ad. If you find a Classified item that interests you, check to see if the Seller has specified whether the offer is "Firm" or will take "Best Offer." Once determined, click on the button to "Send Message to Seller." This brings up a page for you to send email notifying the Seller that you are interested. It is the responsibility of you and the Seller to agree on terms and close the deal

Dutch [Top]

A Dutch Auction labeled , is a multiple-item listing. The main difference between Dutch and multiple quantity English is that with Dutch, all Winning Bidders get their items at the price of the lowest Winning Bid. Additionally, Automatic Bidding or Reserve Price can not be used with Dutch.

Example, a Dutch Auction has 10 items for sale. The opening price for the items is $10.00 each. After the listing opens, 20 people place equal bids for the items at $10.00 each. If the listing were to close at this point, the first 10 people to bid would be declared the winners, because earlier bids take precedence over later bids of equal amount (and in this case, quantity). However, before the listing closes, a new Bidder places a bid of $30.00 for one of the items. Because this person has the highest bid, he/she will most certainly win one of the 10 items listed. The remaining 9 items are won by the first 9 Bidders who bid at $10.00. However, because all bids clear at the lowest Winning Bid, the person who bid $30.00 will only be required to pay $10.00 for the item. By bidding over opening price, new Bidders can essentially knock the earlier low Bidders out of the running.

Note: If there are not enough Bidders to satisfy the total Quantity available in the listing, all bids will clear at the Opening Bid.

English [Top]

An English Auction is labeled and can be used for either a single item or multiple items. With English Listings, the price is raised successively until the listing closes. You must use the next highest Bid Increment when making a bid. The high Bidder(s) at that time are declared the winners and each Bidder is required to pay the Seller the amount of their Winning Bid. The bids are sorted in order of Price, Quantity of items bid for, and then the Time bids were placed. If bids are for the same price, the bid for the larger quantity wins. If the bids are for the same price and quantity, then the earlier bid wins. The sort order only applies when there is a tie. You can increase your bid to tie an amount, but you win on a tie if you win in the sort order. If a listing is for more than one of an item, you may have to accept a partial win on your bid.

For example, suppose there was an listing for 100 items. You bid $100.00/unit for 50 items. Someone else then bids $100.00/unit for 100 items. Since the second Bidder has bid on a greater quantity at the same price, that Bidder would win. If you bid $110.00 for 50 items, and the other Bidder refused to move on his/her bid, you would each win 50 items.

Quick Win [Top]

A Quick Win Auction labeled , is similar to the English Listing Type; it is only valid for single items. With Quick Win, the Seller sets a Threshold Price. If a Bidder matches the Threshold Price, the listing closes immediately and that Bidder is declared the winner.

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Mass Upload [Top]

The Mass Upload Utility offers you a manageable solution to posting Multiple Listings. Mass Upload gives you the flexibility to list up to 500 items at a time using an Excel Spreadsheet.

Follow the steps below for a successful Mass Upload experience. First you must create a Mass Upload spreadsheet. Once you have created your spreadsheet, you will Scan the spreadsheet for errors. If any errors are found, you need to correct them, Re-save your file, and Re-scan. Once your file is free of errors, it can be Uploaded.

After Uploading, go to Listing Activity to check your listings for accuracy and take the opportunity to Edit them by adding Images and/or Merchandising Options. Merchandising Options can make your listing(s) stand out from all the rest, and increase the likelihood of sale. Also, be sure to check for Fees to be incurred, if any, before you begin Mass Upload.

Maximum Bid [Top]

Your Maximum Bid is the amount you are willing to pay for an item. You can enter this amount the first time you bid and our Automatic Bidding software makes sure that your actual bid is the lowest possible winning amount (note the Reserve Price Description for the way those listings are handled). If you are bid against, your bid will be raised automatically until it has reached your Maximum Bid and will never exceed that set amount. You can also choose to make your Maximum your Absolute Bid. In this case, your bid will be entered exactly as you type it, regardless of the amount of the previous high bid.

Merchandising Options [Top]

We offer several ways for you to attract more attention to your listing. For instance, you may have your listing appear in bold type for an extra fee. See our available Options and Fees for current pricing information.

Merchant Listings [Top]

Listings denoted with a are Merchant Listings. These are listings where companies like Dell, CompUSA, or SportingAuction offer items directly from their inventories. Please check the Seller Info on the item Listing page for company details and Shipping/Payment procedures. Once a Merchant Listing is closed, the purchase process is similar to purchasing goods from a normal retail site. Your credit card information will be processed automatically and the item shipped promptly. You can click on a Merchant Logo any time to gain additional information about the Merchant (e.g. contact numbers, return policies, address, etc.).

Note: Only Merchants can place multi-item English Listings.

Minimum Bid [Top]

The Minimum Bid is the least amount you can bid on an item in order to be Winning. If there is one item listed, this amount will be the amount of the current high bid plus the Bid Increment. If there are multiple items (as in a Dutch Auction) this amount will be the lowest amount that would qualify as a Winning Bid.

My Account [Top]

My Account is your site management area. You can keep track of your e-commerce activity, change your User Information, view Comments, and manage your Watch List and Auction Agent.

My AuctionPlace [Top]

My AuctionPlace is a page where you can place your own content to appear alongside your current listings. The site has your own look to it and you get your own simple URL. You set up your MyAuctionPlace from My Account. You can format your text with basic HTML (up to 64K or 8,000 words) and add a logo and pictures.

New [Top]

Users who have been registered for fewer than 30 days have a New Icon next to their UserName when they bid or sell.

Non-Paying Bidders [Top]

Bids are considered binding agreements. If you win an item you are mandated to pay the price you bid. In the event that a bidder fails to pay after being contacted, we request that you first leave feedback in their Comment Profile. This way others can be made aware of what has happened. We also request that you contact our customer service department and file a complaint. Users that have been reported more than once for non-payment will have their bid status invalidated. In the event of a Seller being charged a Transaction Fee (if applicable) without a transaction being actually completed, the Seller can inquire about receiving credit for those fees.

Opening Bid [Top]

The Opening Bid is the amount the Seller sets as the minimum amount allowed to bid on the listing. A Seller may set a Reserve Price when an Opening Bid is desired to display as the amount lower than what will be accepted as a Winning Bid (this is done to initiate bidding since Bidders do not know the amount to what the Reserve Price has set). Reserve Price is the lowest price at which a Seller is willing to sell an item, even though the Opening Bid price may be much lower.

If the bidding does not meet or exceed this price, there is no sale. The Reserve Price is never disclosed to Bidders.

Password [Top]

Your Password is required to log in to the site. You can change your Password from My Account once you are logged in. If you forget your password, use the link on the log in page to reset it.

Payment Methods [Top]

Sellers specify the methods of payment they are willing to accept. In the case of Merchant Listings (designated by a ), credit cards are usually required and are used for payment if you are the Winning Bidder. With other Sellers, the methods of payment vary and must be settled between the Buyer and Seller. Sellers have the right to determine the form of payment they accept, and should state their terms in their listings. Buyers should not expect to use other methods of payment unless they have permission from the Seller prior to bidding.

As a Seller, you can specify which Payment methods you are willing and able to accept. Please note that this site does not pass on credit card information of Bidders; if you indicate that you accept credit cards, you must take care of getting the information from the Buyer directly and processing the transaction through your own accounts' system.

Picture [Top]

A Camera Icon designates listings with an item's picture. Pictures are a great way to enhance the salability of your item. There are several ways to Attach an Image; please see our Reference Guide.

Registered User [Top]

A Registered User is anyone who has completed the signup process and received a UserID for this site. You must be a Registered User in order to bid or conduct any other activity on this site.

Relisting [Top]

Items that do not sell the first time can be set to automatically relist one time only. When you originally list your item, check off the box marked "Relist Auction" under Merchandising Options. The item will then automatically relist after the midnight following its close if it has not sold, or if it doesn't have any Winning Bids as in the case of a Reserve or Quick Win Listing. Automatically relisting an item is a free option.

Closed Listings can be manually relisted by using the "Clone/Relist" feature in My Account.

Reserve Price [Top]

Reserve Price is the lowest price at which a Seller is willing to sell an item, even though the Opening Bid price may be much lower. If the bidding does not meet or exceed this price, there is no sale. The Reserve Price is never disclosed to Bidders. If your Maximum Bid has met or exceeded the Seller's Reserve Price, your bid will be set at the Reserve Price by our Automatic Bidding software, or at the lowest Winning Price above the Reserve Price. If your bid is lower than the Reserve, it will be displayed as entered. Those bids above the Reserve Price are marked with a status of "Winning" and the bids below the Reserve Price are marked "Losing." Note: Reserve Price is not applicable on Dutch Auctions.

Search Listings [Top]

You can search the Titles and Descriptions of all Open Listings from any Search box. You can also run an Advanced Search that allows you to search based on Category, Description, Listing Type, Price, End Date, Category Specifications, or the location of the item. Also available are Searches for listings Closing this Hour, listings Closing Today, listings Opening Today, and listings in a particular geographic area.

Secure Server [Top]

Transactions on this site sometimes require a credit card number. We ask that you enter these numbers via our secure server. This server uses Secure Socket Layer (SSL) technology, the industry standard in Web security used primarily for transmitting sensitive information over the Internet. If you are using an AOL or other non-standard browser, it may not support an SSL connection. You may also have difficulty if you are attempting to access the site from behind a firewall or server. In either of these cases, you will have to submit your credit information using the link provided to our non-secure server.

Seller Search [Top]

If you are looking for the listings of a particular Seller, you can Search based on Seller UserName using our Advanced Search. You can also Search for listings based on the Seller Type, "Merchant", "Private Party," or "Either". You can also "View all listings" from this Seller from any Listing Detail page.

Selling [Top]

Selling is placing any listing for an item or service on this site. Once you list your item, you commit to selling that item. If you attempt to back out of a transaction, you risk potential legal exposure, as well as Negative Comments. All Comments, both Negative and Positive, are visible for all users. Once you lose your reputation as an honorable Seller, it can be difficult to regain it.

For more Selling Help, check out the Help Desk.

Shipping/Payment Information [Top]

Shipping and Payment options accepted by the Seller are described on each listing. If you have any questions, please email the Seller directly using the link under "Seller Info" on the Listing page. Our Customer Service cannot answer questions about shipping and payment. As a Seller, you can preset your preferred Shipping and Payment Information in My Account. The options you choose will appear pre-selected each time you Place a Listing. You can also Edit them individually per listing if you wish.

Threshold Price [Top]

The Threshold Price is the amount that allows you to win a Quick Win. The Seller sets the price and it is usually somewhat higher than the Opening Bid. The first Bidder to meet the Threshold Price wins the item and the listing is closed.

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TIMING [Top]

All auctions are based in EST Time.

Close Date [Top]

Listings close at the time specified by the Seller. They are not automatically extended by last minute bids, so it is possible for the listing to close between the time you click "Bid Now" and the time you finally "Submit" your bid. Closed items may continue to appear in listings for approximately 20-30 minutes on our site, but you will not be allowed to bid on them.

Open Date [Top]

Listings open every 10 minutes, but there must be at least 10 minutes after the review and confirmation of the listing(s). Therefore, a listing placed at 9:05 will not appear until 9:20. This is done to allow you to make Edits (if necessary) or Close the Listing if you change your mind.

Upcoming [Top]

A Listing with a status of Upcoming has been placed in the system, but is not yet open for bidding. Listings open on the hour, every hour, therefore nearly every listing will be Upcoming for at least a few minutes before it opens. While a Listing is still Upcoming, you still have the opportunity to Edit all information regarding that Listing: Title, Description, Price, Dates, etc. After the listing opens, you can only Edit the Description.

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User Agreement [Top]

All users of this site agree to abide by the Terms and Conditions. Registration requires accepting those Terms.

UserName [Top]

Every Registered User of this site has a UserName. It is used to log in to bid or view Account Activity. When you bid, your UserName is displayed in the Bid History rather than your name or email address.

Watch List [Top]

The Watch List is a list of items that you want to keep track of without bidding on them. Most listings have a link that says "Add to Watchlist." Clicking on this will add the item to your Watch List. Whenever you want to check the status of the listing, click on "Watch List" under My Account and you'll find the current price and Number of Bids of all the listings you're following.



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